Premier Ship Models Elevates Customer Experience With a Technology Overhaul
Leading model boats manufacturer and supplier, Premier Ship Models, has announced a significant business restructuring to enhance customer experiences. The strategic shift is a move toward an increased focus on satisfying customer experiences and away from a discount-only approach. The restructuring transforms customer experiences across touchpoints, including the initial quotation, final delivery, and post-sales stages. A Tech-Driven Business Model The strategic changes emphasize Premier Ship Models' commitment to delivering superior customer experiences. The aim of the restructuring is to drive greater customer satisfaction and reinforce the company’s position as a trusted model ship maker and supplier. With more than two decades of experience delivering the highest quality model boats, Premier Ship Models has deep insights into what the modern customer wants. The company has therefore undertaken several technology upgrades to ensure that every customer has the most convenient e...
